What information we collect and why

When you use VornelCrest, we may collect information you provide directly — such as your email address when you subscribe to our newsletter or contact us — as well as information generated by your use of the service, such as the research queries you submit and the features you interact with. We collect this information to provide and improve the VornelCrest research assistant, to communicate with you about updates and relevant content, and to understand how the product is being used so that we can make it more useful.

We do not sell your personal information to third parties. We do not use your research activity to make investment decisions on your behalf or to provide you with personalised financial recommendations. Your data is used solely to support your experience of the VornelCrest research assistant and to improve the product for all users. We retain your information only for as long as is necessary for the purposes described in this policy, after which it is securely deleted or anonymised.

Your rights under UK data protection law

As a user based in the United Kingdom, you have rights under the UK General Data Protection Regulation and the Data Protection Act 2018. These include the right to access the personal information we hold about you, the right to request that we correct inaccurate information, the right to request deletion of your information in certain circumstances and the right to object to certain types of processing. You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data has been handled improperly.

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within the timeframes required by applicable law. We may need to verify your identity before processing a request, and we will let you know if that is the case. We are committed to handling all such requests promptly, transparently and in full compliance with our legal obligations.

How we protect your information

VornelCrest takes the security of your personal information seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures are reviewed and updated regularly to reflect current best practice in data security. Where we use third-party service providers to process data on our behalf, we require them to maintain equivalent standards of security and to process your information only in accordance with our instructions.

This Privacy Policy may be updated from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will notify you by email if you have subscribed to our newsletter, and we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of VornelCrest following any update constitutes your acceptance of the revised policy.

What information we collect and why | VornelCrest